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All Star Vintage - FAQs


 

 

How Can I Place an Order?

We offer multiple ways to shop with us. You can place an order directly through our website, where our team carefully selects the items for you. Prefer to choose your own stock? Book a handpick appointment—either virtually or in person at our warehouse. If you're looking for a mix of categories not available online, fill out our Order Form, and our expert team will select trending styles and brands based on your request.

What’s the Difference Between Grade A and Grade B Stock?
  • Grade A – Items are in good vintage condition with minor signs of wear, such as small washable marks or stains, but can easily be restored.
  • Grade B – Items show heavier wear and may have unwashable marks, stains, small rips, holes, or faulty zips.

Please note that our vintage items are not washed, steamed, or ironed before purchase. Due to the nature of second-hand clothing, some wear and tear should be expected. We highly recommend washing all items before resale.

Is There a Minimum Order Requirement?
  • Website orders – No minimum spend.
  • Custom orders – Minimum 50 pieces.
  • Handpick orders – Minimum spend of £350.
How Long Will It Take to Receive My Order?

We process orders quickly and aim to dispatch within 3 days (UK). Once shipped, you’ll receive a tracking number to monitor your delivery.

Do You Offer Discounts or Sales?

Our pricing reflects the quality, style, and brand of each item. We regularly update our prices to match current stock availability and trends. We also run exclusive sales—sign up for our mailing list to stay updated on special offers!

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